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Safety Engineering After Sales

Marine safety is our core business and to ensure that we offer the best possible products and services we work closely with our customers.

Service

Our local and international service network enables us to

  • Support you with the right service technicians at very short notice
  • Provide full 24/7 support around the globe
  • Take care of the servicing of your systems by our highly trained engineers working in our own offices and subsidiaries

Our goal is to

  • provide our customers with full service support at all of the world’s major ports
  • work with major shipping lines supplying systems and equipment for all the different vessels in their fleet

Constant training on our products is provided for our local representatives around the world to make sure they are able to provide our customers with a first class support service.

Key facts/benefits

  • Repair and Maintenance
  • Telephone and e-mail support
  • On site trouble shooting
  • Calibration
  • Annual Performance Test of VDR/S-VDR systems

 

Service contacts

UAE
Phone:              +971 50 552 3769
                          +971 50 462 8427
Email:                service@consilium.ae

 

India

Phone:              +91 22 67935150
                          +91 22 67917921
Email:                consiliumindia@consilium.ae

 

Spare Parts

Efficient processing and delivery are essential to the successful running of an on-going operation. That’s why our experienced and well-trained staff organizes advanced logistic services that are designed to meet the specific needs of each of our customers. So you will have vital parts, when and where you need them, and can achieve your business objectives. We also operate a policy of continual assessment so that we are able to match any change in a customers’ circumstances and respond quickly and effectively.

Our mission is to

  • assist you in identifying the required parts
  • answer you accurately about price and delivery times
  • take care of delivery service for shipping parts
  • provide you with a totally reliable service
  • develop a beneficial long term relationship
  • help to optimize your reserve of spare parts
  • give technical suggestions on spare part requests

Contact: spares.mea@consilium.ae